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The Essential Virtual Experience


Thursday, October 08, 2020

Communications with Staff, Residents and Families During the Pandemic: Lessons Learned

Focus Area: Managing Margins

Session Type: Concurrent Sessions

Time:Thursday, October 08, 2020 | 3:15 pm - 4:15 pm


Leigh Ann Barney

President & CEO

Trilogy Health Services


Marilynn Duker


Brightview Senior Living

Program Track: Senior Care

Topic Objectives

  • Best practices
  • Case studies highlighting the communication mode and technology utilized;
  • How did you determine what communication platform;
  • What’s working and what proved too challenging?