Speakers

Sarah Dirks is SVP of Business Development at Behavioral Health Solutions, bringing over 15 years of experience in the post-acute care and senior living industry.  Sarah partners closely with operators to improve clinical outcomes, enhance regulatory compliance, and drive both resident engagement and staff retention.  

Throughout her career, Sarah has specialized in data analytics and research, with a strong focus on employee engagement and retention.  She understands the critical link between a supported, satisfied workforce and improved resident outcomes.  This foundation of data-driven strategy continues to shape her work, helping providers implement solutions that not only improve quality of care, but also fosters more stable care teams.

In her current role, Sarah partners with long-term care and senior living communities to strengthen their workforce by integrating behavioral health services directly into their buildings.  These services support both the care of residents with Behavorial health needs and the existing staff, helping to elevate the overall quality of care delivery.  She supports her team in educating care staff on how to effectively care for residents with behavioral health conditions, ensuring that they are equipped with the tools, knowledge and confidence to provide compassionate, informed care.  Having these skills not only empowers staff but also helps to reduce staff turnover, which helps to drive positive outcomes in both resident care and overall quality performance.

As a passionate advocate for the industry, Sarah serves on the NCAL Board of Directors as the Associate Business Member Representative-a position she has held for the past two years.  Her leadership is driven by the deep commitment to meaningful engagement, improved outcomes, and sustainable solutions in senior care.