Starting September 23, 2024

Washington, D.C.


Wednesday, September 25, 2024

Happy Teams, Healthy Returns: The Impact of Employee and Resident Engagement on the Bottom Line

Session Type: Main Stage

Date and Time:Wednesday, September 25, 2024 | 8:30 am - 9:30 am


Todd Kiziminski

VP Talent Acquisition

Trilogy Health Services


Collette Gray

President and CEO

Integral Senior Living and Solstice Senior Living


Gabe Wilhite

Chief Operating Officer

American Healthcare REIT


Jessica C, Dudley, MD

Chief Clinical Officer

Press Ganey

Join us for an insightful session on the pivotal role of employee and resident engagement in driving financial success in the senior living sector. Discover how cultivating a satisfied, engaged workforce can significantly enhance operational efficiency, resident satisfaction, and ultimately, the bottom line. Industry leaders Todd Kiziminski, VP of Talent Acquisition at Trilogy Health Services, Collette Gray, President and CEO of Integral Senior Living and Solstice Senior Living, and Gabe Wilhite, Chief Operating Officer at American Healthcare REIT, will share their expertise and experiences in leveraging employee satisfaction for strategic growth.

This session will provide a deep dive into the strategies and practices that top senior living organizations employ to foster a positive work environment, retain top talent, and ensure high levels of resident satisfaction. Learn from real-world examples and case studies that highlight the direct correlation between engagement and financial performance.


What You’ll Discover / Key Learnings

  • Employee Satisfaction Strategies: Effective approaches to enhance employee satisfaction and reduce turnover rates.
  • Engagement Metrics: Key metrics to measure and analyze employee and resident engagement and their impact on financial outcomes.
  • Case Studies: Real-world examples showcasing successful engagement initiatives and their benefits.
  • Best Practices: Proven tactics for creating a supportive, rewarding workplace culture in senior living communities.
  • Financial Impact: Understanding the economic advantages of high engagement levels among employees and residents.
  • Future Trends: Emerging trends in senior living workforce management and their potential impact on the industry.


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