Starting September 8, 2025

Austin, TX

Frequently Asked

Questions

General

Registration

  • How can I register for the event?
    • Click here to secure your spot!   
  • What are the registration fees, and what do they include?
    • Senior Housing & Care Provider (Operator) $2095*
    • Healthcare Provider/Payer $2095*   
    • Developer $2830*   
    • Capital Provider $2830*   
    • Transactional Service Provider $2830*   
    • Product/Service Provider $3985*   

    * Early bird discounted rates valid through July 11, 2025.  

    Your registration includes:  

    • Attendee listing (e-mail addresses are not included)  
    • Networking Lounges  
    • Educational Sessions  
    • Meals at the NIC Café   
    • Receptions  
    • Headshot Lounge  
    • Shoeshine  
    • Relaxation Station  
    • Specialty Coffee Bar  
    • LinkedIn Corner 
  • Is there a deadline for registration?
    • No, registration is open until the last day of the conference. 
  • When does the Early Bird rate end?
    • To take advantage of Early Bird registration rates, registrations must be received by the NIC Registrar no later than July 11, at 11:59 PM CT. 
  • How do I receive my conference badge?

    You can pick up your badge onsite at the NIC Registration Area located on Level 3 of the JW Marriott Austin.Badge Pickup will be open:

    • Monday, September 8: 7:00 AM – 6:30 PM
    • Tuesday, September 9: 7:00 AM – 6:00 PM
    • Wednesday, September 10: 7:30 AM – 9:00 AM

    NIC does not mail badges in advance.

  • What is the NIC Badge Policy?
    • You will need your badge and lanyard at all times to move about the space, so please wear it at all times. Badge swapping is not permitted. Anyone found wearing a badge that does not match their identification will be removed from the conference without a refund. In addition, the registration of any attendee whose badge is being worn by another individual will be forfeited.
    • The NIC Conference does have security in place to ensure that only registered individuals have access to the conference space.
    • Keep your badge in a safe place. Replacement badges can be printed onsite at a cost of $150 to the attendee. 
  • Do you allow on-site registration?
    • For the 2025 NIC Fall Conference, we are allowing on-site conference registration.   
  • What is NIC's event registration replacement policy?
    • If you are no longer able to attend the 2025 NIC Fall Conference and your company would like to replace your registration with another colleague, a $295 administrative fee will be applied.   
    • The original registration will be cancelled minus the $295 fee, and your company will be provided a code to honor the rate of the original registrant. 
  • Are group discounts available?
    • Yes, for operators only. 3 – 5 receive a 4% discount and 6+ receive a 6% discount.
  • What forms of payment are accepted?
    • You can pay by credit card (MasterCard, Visa, American Express and Discover) or by check.   
    • Payments by check will be accepted until Thursday, July 31, 2025. Registrations submitted using the check payment option are considered pending until payment is received.  Make checks payable to National Investment Center for Seniors Housing and Care (NIC) and mail to:  

    NIC 
    c/o Registration 
    One Park Place 
    Suite 450 
    Annapolis, MD 21401  

    • To avoid cancellation, checks must be received within 7-10 business days of submitting online registration. In the event of cancellation, hotel rooms reserved at the NIC group rate may also be canceled by NIC. Conference re-registration will be at the current registration rates.  
    • Please note that registrations purchased using company checks/credit cards can be canceled by company personnel on your behalf.  
    • To pay by credit card, after selecting the check payment option, please select the “already registered” button, enter your email address and confirmation number, and submit payment. 
  • Can I transfer my registration to someone else?

    If you are no longer able to attend the conference and your company would like to replace your registration with another colleague, a $295 administrative fee will be assessed. The original registration will be cancelled, and your company will be provided a code (if applicable) to honor the rate of the original registrant. 

  • What is the cancellation and refund policy?
    • Cancellations must be submitted online via the event registration site or by email to registrar@nic.org    
    • Cancellations received on or before July 31, 2025, will be assessed as a $295 administrative fee.    
    • On or after August 1, 2025, no refunds will be granted.   
    • In the event of registration cancellation, hotel rooms reserved at the NIC group rate may run the risk of also being cancelled. Conference re-registration will be at the current registration rates. 

NIC Academy

Program

Attendee Experience

  • Is Wi-Fi available at the hotel?
    • Yes, Wi-Fi will be available to conference attendees. 
  • Are meals or refreshments provided?
    • Yes, your registration includes breakfast, lunches, and breaks.   
  • Is there a mobile app?
    • Yes, the NIC Events mobile app will be in use for the Fall ConferenceThe attendee list, including networking via the app, will be available in early August.   
  • What networking opportunities will there be at the event?
    • There are numerous ways to make the most of your networking experience. Join us at dedicated events throughout the conference, including the Welcome Reception, Networking Reception, Women’s Networking Reception, and the First-Time Attendee Gathering. Take advantage of the networking lounges, which provide space for both informal conversations and meaningful connections. Be sure to also pay attention to the color of your conference lanyard—each one corresponds to a different attendee group to help guide and enhance your networking.
  • What is the Networking Lounge Etiquette?

    We kindly request attendees to observe good networking etiquette by following these policies:

    • The only company signage or display materials permitted are those posted by NIC.
    • Networking spaces must remain accessible and available at all times to all fellow conference attendees.
    • Networking Lounges are accessible only by badged conference attendees.
  • How do I request accessibility accommodations?
    • Please indicate your needs during the conference registration process, or email the registrar after confirming your conference participation at registrar@nic.org. 
  • What are NIC Conference Policies?

    Please view our Terms and Conditions here.

    Please view our Code of Conduct here.

Sponsorship

Travel and Housing

  • What are my travel options?
    • Welcome to the Live Music Capital of the World! The closest airport is Austin-Bergstrom International Airport (AUS)—just 15 minutes from downtown (approx. 8 miles from JW Marriott) and serviced by all major airlines with direct flights from most major cities. 
    • Once you land, getting to your hotel or the event is easy: 
    • Rideshare: Uber, Lyft & RideAustin are all available 
    • Taxi & Public Transit: Taxis are curbside, and CapMetro Route 20 runs downtown 
    • Rental Cars: On-site if you’re planning to explore 
    • Tip: AUS can get busy—plan a little extra time for arrivals and departures.  
  • Is there a NIC conference room block at the hotel?
    • We’ve got you covered! NIC has partnered with three top-notch hotels in Austin, TX, offering exclusive discounted rates for our conference registered attendees. These rooms are limited and available on a first-come, first-served basis, so be sure to book early! 

     JW Marriott Austin (Host Hotel) 

    • Stay where the action is! 
    • Address: 110 E 2nd St, Austin, TX 78701 
    • Rate: $369/night (single/double occupancy + tax) 
    • Available through: August 11, 2025, or until sold out 

    Austin Marriott Downtown 

    • Just steps away from the host hotel—modern vibes and great city views. 
    • Address: 304 E Cesar Chavez St, Austin, TX 78701 (0.2 miles, 4-minute walk to JW Marriott) 
    • Rate: $369/night (single/double occupancy + tax) 
    • Available through: August 11, 2025, or until sold out 

    Hyatt Place Austin Downtown 

    • A cost-effective option with all the essentials! 
    • Address: 211 East 3rd St, Austin, TX 78701 (0.1 miles, 3-minute walk to JW Marriott) 
    • Rate: $229/night (single/double occupancy + tax) 
    • Available through: August 11, 2025, or until sold out
       
    • Important Note: You must be registered for the conference to access these discounted rates. Once your registration is complete, you’ll receive the official hotel booking links. 
    • Book early—these blocks fill up fast! 
  • How do I change/replace/cancel my hotel reservation?
    • Once you’ve booked your hotel room, be sure to check your individual confirmation email for all the important details—including your hotel’s specific cancellation and deposit policies. 
    • Need to make changes? Whether it’s a name change, adjusting your arrival or departure dates, or canceling your reservation, please contact the hotel directly. They’ll be happy to assist! 
  • In what time zone will the event take place?

    The event will take place in Central Time (CT).

  • What type of weather should I anticipate?

    You can expect warm and humid weather in Austin, with highs in the upper 80s to low 90s F

  • Where can I find more information about entertainment and dining options?

Event Website Sponsor